We’ve updated our refund policy

A variety of recent situations has caused us to rethink our refund policy. As of this date (22 October 2015), our refund policy is as follows:

 

  • Deposits are fully refundable until 7 days before your event.  There will be no refunds within 7 days of your event.  However, you may reschedule the party within one year and this deposit will be applied to your next event.
  • If you have paid the entire invoice in advance, all charges will be refunded until 7 days before your event.  If you cancel within 7 days of the event, we will refund the amount minus the $60 deposit. You may reschedule the party within one year and this deposit will be applied to your next event.
  • Of course, if one of our entertainers can not make it to your event for any reason, we will gladly refund all deposits immediately.

Please call us at (210) 734-9860 if you have questions about our Payment or Refund policies.